A technical team in the field
At Terresis MAGNA, being as close as possible to the needs of our customers means being in the field, in direct contact with those who work in the metallurgical plants. It also means demonstrating flawless responsiveness in order to deal with all situations.
Our technical experts as close as possible to your facilities
The steel industry is particularly demanding – extreme temperatures, repeated thermal cycling, accelerated wear of refractory linings – and equipment maintenance is highly strategic. At Terresis MAGNA, our team dedicated to project design intervenes upstream, as part of personalized support, in order to meet all requirements and anticipate needs, whether in terms of working conditions or maintenance.
Once the project has been launched, our technical experts travel to our customers’ sites daily to ensure preventive and corrective maintenance of the installations. The objective: to guarantee the performance, durability and safety of the equipment thanks to their perfect knowledge of our solutions. Coldmag, gunning products, projection robots or surveillance systems… With each intervention, nothing is left to chance.
They are attentive and attentive at all times, whether it is to replace a strategic part, clean sensitive areas or identify critical areas that need to be repaired. Their proximity, responsiveness and technical mastery are all assets that make Terresis MAGNA an essential partner for the maintenance and optimization of the performance of metallurgical equipment.
Meticulous logistics for performance
In the steel industry, an unplanned shutdown can result in significant losses. This is why Terresis MAGNA has developed a perfectly controlled logistics system, capable of meeting all needs in record time. From the management of the stock of strategic parts to their transport over long distances, everything is designed to anticipate needs and reduce the time of scheduled stoppages.
Our integrated supply chain – from the production of our raw materials and the supply of rare parts to their delivery to the site – allows us to be extremely responsive. Coupled with our in-depth knowledge of each installation and the specific needs of each customer, this organization guarantees efficient, reliable and sustainable solutions, even in emergency situations.
